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Yearly Archives: 2019

Road Trip: Be Ready for Anything with a Trip Inspection at Allen's Automotive Center

Road trip, anyone? Nothing spoils a great vacation faster than ending up stranded on the side of the road or spending a week in a rundown motel while our vehicle sits in the shop. Long days on the road can bring out the worst in your vehicle, so before you leave, prepare it for the journey by getting a trip inspection at Allen's Automotive Center in Memphis. After all, you wouldn't travel without clean socks, why ask your vehicle to travel with a load of dirty oil?The first step in a trip inspection at Allen's Automotive Center is to look at your travel plans. What kinds of roads will you be driving on? Will you be in the Tennessee back country or on the freeway? Will you be crossing mountains? Off-roading? What will the weather be like? How far away from Memphis will you be traveling? How much are you hauling? Will you be towing a trailer or lugging a rooftop carrier? Will you encounter dust, mud, snow or sea salt? All of these questions can help determine which services ar ... read more

Categories:

Inspection

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.   That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.    Ideally, you should have that same relationship with your automotive service facility, like your friends here at Allen's Automotive Center. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the bett ... read more

Change is Good (Oil Change)

You've heard that expression, change is good.  When it comes to your vehicle's oil, change is not only good, it's vital for the health of the engine.  But there's one question that puzzles many drivers: how frequently should my vehicle's oil be changed? There is not one simple answer, but here are some guidelines that will help. It used to be pretty much a rule of thumb that vehicles got their oil changed once every 3 months or 3,000 miles/5,000 kilometers.  But times have changed.  Oil formulations have gotten better and engine designs have made longer oil change intervals possible.  Most experts advise you to read the recommendations that come from the manufacturer that designed and built your vehicle.  Their designers and engineers know more about your vehicle than anyone else.  They spell out their recommended oil change interval and type of oil in your owner's manual.  Many automakers say you can go at least 5,000 miles/8,000 kilometers betw ... read more

Categories:

Oil Change

THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)

We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a good thing. Debris on a vehicle's glass can be blinding when driving directly into the sun.  And other things can ruin visibility: scratches on the glass, fogged windows, mineral deposits.  So lets make one thing clear:  Your windows.  Here are some tips. Number one rule, don't use abrasives on glass. That means no gritty cleaners that are made for metal.  Avoid at all costs those dark green abrasive pads on some kitchen sponges that are made to clean metal pots and pans UNLESS the manufacturer specifically says they can be used on glass. Use the appropriate cleaner for the substance that's being cleaned off. Special automotive glass cleaners are available, and your Allen's Automotive Center service advisor can make recommendations. Vinegar can work wonders. Some ... read more

"Current" Affairs (Blown Fuses)

You may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then when you get home, you notice the garage door opener doesn't do a thing when you press the button. Hmm, this was working just fine this morning.  Are the two problems somehow related?   No, your vehicle doesn't need an exorcism. This has all the signs of an electrical issue, and when you experience symptoms like those, you've probably blown a fuse.  Most vehicles have fuses just like most houses have circuit breakers (some houses still have fuses). They cut the power when it reaches a pre-determined threshold that could cause major damage if it was allowed to continue.  You might say fuses take one for the team. Most modern automotive fuses are plastic with a thin strip of metal in them designed to melt when a calibrated amount of power passes through.  The philosophy is it's better for an inexpensive fuse to be destroyed than your sou ... read more

STRAIGHT TALK ABOUT STEERING (Loose Steering)

Perhaps you've heard someone use the term "loose steering." And it's pretty much what it sounds like.  You turn the steering wheel and the vehicle's wheels don't seem to go exactly where you thought you were pointing them.  You have to constantly make steering adjustments.  Loose steering is sloppy steering, and it can be a safety hazard.  You need to be able to control your vehicle with pretty much the same precision as the way it was when it came off the assembly line.   If the steering in your vehicle is starting to feel loose and sloppy, there may be some significant suspension issues that need examining by a trained technician. How do you know if your vehicle needs to be looked at? Try turning the steering wheel and see how much play is in it.  One rule of thumb: if you can turn it the distance of a quarter and a dime placed side by side without seeing the outside wheels move, it's time to have it inspected by one of our technicians. Our Allen's ... read more

Categories:

Steering

Ask Allen's Automotive Center: What Happens When a Serpentine Belt Breaks?

The serpentine belt is aptly named since it snakes around under your hood. It may lack its namesake's fangs, but it sure packs a wallop when it breaks.The serpentine belt powers a lot of engine systems. It runs the alternator, which charges the battery; the water pump (on some vehicles), which cools the engine; the air conditioning, which cools the driver and passengers; and the power steering pump, which allows for easier steering. When the belt breaks, all of these systems shut down.Okay, so maybe you can live without air conditioning and power steering for a while, but your battery can't live very long without an alternator, and when the cooling system goes down, your vehicle engine will overheat. That's why Memphis drivers should never wait to get a serpentine belt replaced.Serpentine belts are fairly inexpensive at Allen's Automotive Center in Memphis. And they look downright cheap when you compare them to the cost of an overheated vehicle engine, a tow truck, time lost on the roa ... read more

Categories:

Serpentine Belt

Bad Vibes

Your vehicle has a way of letting you know when something's wrong. Consider a vibrating steering wheel. It certainly didn't do that when it was new, so that shake is trying to tell you something. There are a few things that can cause your steering wheel to vibrate as you drive down the road.  One of the most common is out-of-balance tires.  You may not only feel that wobble in your steering wheel, you might also feel it in the tires.  Sometimes it's not there when you're driving at lower speeds through residential areas, and sometimes it starts when you hit highway speeds.  So what is tire balance anyway?  Well, you have a rubber tire that fits around a metal wheel.  It should have the same weight all the way around.  If it doesn't, it will start getting the shakes.  Ever load your washing machine so that all the clothes are at one side of that drum that spins?  When it hits the spin cycle, it can throw that washer against the wall.  Th ... read more

When Metal Meets Metal (Wheel Bearings)

What part of your vehicle has little metal balls inside that are lubricated and allow you to cruise on down the road?  They are wheel bearings, and automotive designers might argue they are human beings' second greatest invention of all time (the first is, of course, the wheel!). You have a wheel bearing at each wheel.  They allow your wheels to turn freely, minimizing friction that would ordinarily slow you down when metal meets metal.  When one of your wheel bearings starts to go bad, it lets you know. A wheel bearing does its work quietly when it's in good health but starts getting noisy when it isn't.  People describe the noise differently.  Sometimes it sounds like road noise, a pulsating, rhythmic, sound.  That pulse speeds up when your vehicle speeds up.  Here's what's happening when you hear that sound.  As mentioned, the bearing has these little metal balls inside a ring.  They have a lubricant inside to reduce friction between the ... read more

Categories:

Wheel Bearings

DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)

A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine.  It was neatly stashed and was in a spot where the food pellets couldn't have simply fallen down in there. Even though it's the first time he'd seen dog food in an engine, he immediately knew what was going on.  Critters like mice or chipmunks had found the dog food somewhere nearby and had used the engine as a nice storage unit.  Mice, squirrels, chipmunks—you name it—like the heat of the engine.  And they'll use that to store up supplies of food for use in cold weather when outside food supplies are scarce.  The problem is they'll also chew on engine components while they're there. And they can do a lot of damage if they start gnawing on the wires.  Depending on how much of your electrical system needs to be replaced, repairs can mou ... read more

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