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Category Archives: What Customers Should Know

(Ball Joint Replacement)

Every day that goes by, our bodies get a little more wear and tear on them.  Our vehicles have the same issue.  The older we get and the farther we travel, certain parts start showing some wear.   Think of your hips. There are parts of our vehicles that are similar to them; just like hips allow your legs to pivot in several directions, your vehicle has similar parts called ball joints, and they connect your vehicle’s wheels to the suspension, allowing them to move together.  These ball joints get a good workout every time the vehicle is moving, especially on bumpy roads.   Usually, these joints are well lubricated with grease, so they’ll work smoothly and quietly. They’re surrounded by a rubber sleeve called a boot, but that can wear out with age or exposure to moisture or debris.  When the rubber breaks, the grease can leak out, and damage accelerates. When the ball joints start wearing out, you may start to hear clunking sounds that com ... read more

What?s That Yellow Squiggly Line Anyway? (What Warning Lights Mean)

You may have noticed when you start your vehicle, you’ll see several symbols light up on the dash.  They’re different colors and shapes, and sometimes it’s hard to figure out what each of those symbols mean. They are warning lights and symbolize something in your vehicle is sending you a message.  It’s the result of today’s vehicles having lots of computers.  The good thing about having so many of these warning lights is they can let you know there’s an issue in need of attention before a more serious failure.   Sometimes it can be challenging to figure out what each light means, so here are some of the most common ones.  One looks like your vehicle’s engine from the side, the Check Engine light.  It alerts you to something as simple as a loose gas cap to a far more serious problem like an overheating engine.  When the Check Engine light comes on, bring it into our shop.  If it’s blinking or flashin ... read more

Don?t Skip Out on These! (Vehicle Maintenance Items You Should Never Postpone)

Maybe that little sticker on your windshield is giving you the reminder that it’s time for your vehicle to have an oil change.  You’ve thought, “Aw, I can skip this one and save myself a little money.”  When it comes to things you should never ignore on your vehicle, timely oil changes are number one on the list.   When the oil stays in your vehicle too long, it can accumulate dirty particles and begin to break down, defeating its lubricating properties.  Skipping or delaying an oil change can lead to far more expensive repairs down the line. Another is seeing a warning light and doing nothing about it.  Lights that advise you to check your engine or tell you things are running hotter than usual under the hood can be early warning signs to have a technician determine why.  Consider getting the answer earlier rather than later.  It could save you major headaches and money. Don’t skip having important fluids checked. That i ... read more

In the Red (Why a Vehicle Overheats)

Heat is one thing that can damage a vehicle, especially if a problem isn’t taken care of soon.  Be on the lookout for signs that it’s getting too hot in some parts of your vehicle, starting with the most obvious one: the heat gauge/warning light on your instrument panel. When you see that heat gauge heading into the H zone or the warning light comes on, it’s often because your engine’s coolant is contaminated or running low.  It’s important to let a pro look at it soon before serious damage is done, The radiator is another trouble spot that can cause overheating.  It has a fan that needs to run properly, and it needs to be free of debris and dirt. Another radiator trouble spot is the core.  When it gets clogged and coolant isn’t circulating as it should, an overheated engine can be the result. Have your cooling system checked regularly, including its thermostat. Your water pump is another part of the cooling system that can wear o ... read more

Before You Buy a Used Vehicle (Car Inspection before Buying a Used Vehicle)

Before You Buy a Used Vehicle (Car Inspection before Buying a Used Vehicle) Perhaps this sounds familiar. Your vehicle seems like it’s been around forever, and you’ve decided it’s time to move on.  But when you check the price of new vehicles, the sky-high price tags have you considering a nice, pre-owned one.   So, you start looking through the ads and find a few prospects.  A couple look great, and the owners say they’re in like-new shape.  But most of us aren’t trained mechanics, nor do we have the equipment to run the tests to determine what’s right and what’s wrong with a used truck, car, SUV or van. 
 
The answer may be to consider having a trained professional perform an independent inspection on the vehicle you have your eye on. Some dealers may conduct their own inspection, but you are best served by having someone not associated with the seller thoroughly check that vehicle you have your eye on. A t

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Getting Off to a Running Start (Starter Replacement)

When you start your vehicle’s engine, there’s another motor that makes that whole process possible.  It’s called the starter, and it’s a small electric motor that gets your vehicle running.   As you can imagine, it’s quite a chore for a little electric motor to turn over the big engine that powers your vehicle.  And after hundreds of successful starting missions, after a while, it will start to give out. You’ll know the starter is starting to give up the ghost when it turns too slowly or sometimes doesn’t do anything when you turn on the ignition.  Maybe it makes funny noises like grinding when you try to start your vehicle or maybe there’s just a click. Those are all reasons to get your vehicle over to us so we can see what’s going on.  A technician will make sure the problem is the starter and not in the battery, a switch, or other electrical component or connections.  If all of those are ruled out, y ... read more

A Bright Spark (Ignition Coil Replacement)

Ever wonder how your vehicle’s engine is able to take the 12-volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil.  Most newer vehicles have an ignition coil at each cylinder, but older ones have a coil that serves all of the spark plugs.  There are telltale signs that you have an ignition coil problem.  As you might expect, one symptom is it’s hard to start your engine or it won’t start at all.  If your engine is misfiring or not running smoothly or you see the Check Engine light come on, those all could point to an ignition coil failure. Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, plus the heat and vibration of your engine over time can contribute to them going bad.  Bad spark plugs or plug wires can also be a cause.   While ig ... read more

In a Fog (Fogged Windows in Cold Weather)

It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep your windows from fogging up when there's a chill in the air. You probably know fog is really condensation, when moist, warm air meets a cold surface and turns to liquid.  If your windshield fogs up, you probably turn on your windshield defroster. Most defrosters blow heated air on the windshield glass to warm it up so it won't condense the moisture.  Many also turn on the air conditioning to reduce the moisture.  That same strategy can work on the rest of the windows.  First, turn up your heater's temperature setting.  The hotter the air, the more moisture it will hold.  Also, turn off the "recirculating" setting since you want all outside air to come in. Then switch on the air conditioning.  It will remove the moisture from the outside  air that i ... read more

Don't Blow a Gasket! (Valve Cover Gasket Replacement)

When you head out to your vehicle after it's been parked and notice oil leaking underneath it, that's something to have looked at right away.  Oil leaks mean your oil level is probably low and running a vehicle in that condition can lead to expensive repairs. While there are many reasons oil leaks develop, one possibility is a bad valve cover gasket.  Vehicle engines have a cover bolted over the spot where the engine valves are, and that cover keeps the oil inside the engine. In between the cover and the engine is a gasket that keeps that seal tight.  But after many years of high engine temperatures and vibrations, that gasket or the bolts that hold on the valve cover can fail or loosen, and oil can leak. You may see dirty oil on the valve cover in the engine compartment, near the spark plugs, or around the bolts that hold the valve cover on.  All those are signs of leakage and time to bring your vehicle in for our technicians to check out. In some vehicles, taking ... read more

Steering You Right (Tie Rod End Replacement)

For drivers, S stands for safety.  And there are three other words that start with S that are all equally important: starting, stopping and steering. For your vehicle to be at its safest, all three functions must be in top shape.  Steering is one of those things we take for granted.  After all, you turn the wheel and your vehicle changes direction. But sometimes you might notice your steering is a little off.  Maybe you've noticed you turn your wheel slightly and your vehicle doesn't turn. You may feel a little vibration in the wheel that increases when you go faster.  You may hear a little squeak from the wheels when you steer and you may notice your tires aren't wearing evenly. These are signs that your tie rod ends may be failing. Tie rod ends help connect your vehicle's steering mechanism to the wheels.  They can wear out after you've hit one too many potholes or just from constant use.  They can cause sloppy steering and loose handling, and they ... read more

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