5

Car was running rough.

Thank you for bring your Nissan Maxima to us. Again thanks Allen

- Allen's Automotive
5

very well taken care of, always.

Thank you so much for allowing us to repair you Isuzu Ascender. Any improvement we need to make feel free to let me know. Again thanks Allen

- Allen's Automotive
5

I received the service I ask for and they kept me posted as to the progress.

Thank you so much and we value you and your business and any improvements needed please let me know . Thanks Allen

- Allen's Automotive
5

Service is excellent. Allen has taken care of my car for 7 years and have complete confidence in the repairs that he has done on my car. I refer him to all my friends, coworkers and family. He is truly honest and up front about my cars needs. I will never take my car to anyone else.

Thank you so much !!! Allen

- Allen's Automotive
5

The work I had done on my car was done with professionalism and I was made aware of any other problems that might need my attention.

5

I rarely take the time to post an online review, but I was so pleased by the great service I received at Allen's Automotive I felt that I should. Some background - I was passing through Memphis en route from Georgia to Colorado with my truckcamper RV when the boost on my turbocharger disappeared. My truck is a 1998 Dodge Ram 2500 with the Cummins Diesel engine. Without the turbocharger you will be way down on power -- with a camper in the bed you cannot proceed and need to get it corrected. I first went to another service shop. They told me that my engine was shot and needed to be rebuilt or replaced to the tune of $10K-$12K. Shellshocked and stranded, I called around to find a shop that could do the work. I happened to call Allen and asked him to find me a replacement engine. It was tough to source one. He called me back at the end of the day and said he was still working on it. At that time he asked about the previous diagnosis -- after a bit of discussion he questioned the diagnosis and asked me to bring my truck to his shop the next morning. I arrived at 9am and Allen went to work with his techs. It turns out my truck doesn't even have the original turbo -- a previous owner had "hot rodded" the truck with a non-standard turbo that didn't even have a wastegate. This caused lots of head scratching but Allen persisted. (I had nowhere to go so I was in his office the whole time.) He researched the turbo and called some turbo expert friends when he hit a roadblock. Anyway he and his staff kept digging and eventually discovered that the intercooler intake pipe had become disconnected, hence no boost. I had to pay for a few hours of diagnostic time but that is a fraction of what this would have cost if I had to replace the engine. And, it also would have been easy for him to just say "you need a new turbo" (to the tune of $2-3K), put in the new turbo, discover the disconnected pipe at that time, and still charge the customer for the unneeded turbo. But I found that Allen doesn't operate that way -- he doesn't "throw parts" at a problem -- he wants to figure out the cause of the problem before he figures out the fix. This is getting too lengthy....Bottom line if you are in the area and need your car repaired I would strongly recommend the staff and owner at Allen's Automotive.

Thank you so much. We work real hard to do the right fix on every vehicle that we are blessed to work on. Sure. would love a 12 k sale but not when it is not needed. Thanks again Richard for you kind words and you trusting us on your vehicle needs. Thanks again Mr. Richard. Allen Oh Mr. Richard, Cutter, TC , Zac and myself want to thank you also for providing lunch for all of us. Very thoughtful of you and thank you so much !!! Allen

- Allen's Automotive
5

I have always received excellent service And Timely repair.

Thank you so much !!! Ford Vehicles are some of the best.

- Allen's Automotive
4

VEHICLE ALWAYS REPAIRED THE FIRST TIME!

Thank you so much. Your Chrysler Sebring always makes us use our best ability !!! Thanks Allen

- Allen's Automotive
5

They are great at what they do

5

Everything you would want from a service center and more. The best I have visited in all my years of owning a vehicle. Will be my repair facility forever. Allen is the best !!!

Thank you so much as we work real hard for our customers to have a great experience and we always no we never tell you what you want to hear when it comes to cost but we strive to give you the best for your hard earned funds. Thanks again Allen

- Allen's Automotive
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