Posted on 10/16/2016
So you've bought a used vehicle in the Memphis area. Do you know what you're getting? It is hard to know what you're getting because people in the Memphis area sell vehicles for different reasons. Think about why you've sold vehicles. Did you just want something new or were there problems that you wanted to run away from? Maybe it was a little of both.Used vehicles in Tennessee with 25,000 to 35,000 miles/40,000 to 55,000 km on them are often lease returns, corporate program cars or rental fleet vehicles. Most Memphis buyers feel pretty confident about these because they're newer and may still be under warranty. But how well have they been maintained?Memphis drivers who are planning to own a vehicle for a long time will keep up on auto maintenance so that they can avoid repairs down the road. But, if you know you're only going to have the vehicle for two or three years, you may not be so committed to maintenance. It would be easy to think that ... read more
Posted on 10/3/2016
A big part of the service we provide at Allen's Automotive Center for our Memphis customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Memphis area customers. Even though we try to be proactive in our Allen's Automotive Center automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our Memphis customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Allen's Automotive Center is not just pulling them out of the air. We know that people in Memphis live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Allen's Automotive Center service process is checking the vehicle manufacture's schedule to make sure we don't overlook service. We ... read more
Posted on 9/27/2016
Higher Memphis fuel prices aren't going away any time soon. That's not good news for our wallets. A lot of Memphis drivers are trying to find ways to cut down on fuel consumption and hang on to some of their hard-earned money.North Americans drive billions of miles less during months of high fuel prices. That's right, billions. Of course Tennessee vehicle owners can't stop driving altogether, so we still need to find other ways to cut fuel bills.Preventive maintenance at Allen's Automotive Center in Memphis and good vehicle care can actually pay for themselves by lowering our fuel consumption. Here's a real-life example of how that can work.A family planned a four-day camping trip. Before leaving, they took their SUV into Allen's Automotive Center for an oil change. They flushed the cooling system, serviced all three differentials and cleaned the fuel system. They replaced the PCV valve and breather element. Then they checked the tires to ensure t ... read more
Posted on 9/20/2016
Richard Petty once told AutoNetTV, “You've gotta have good brakes. If you've got good brakes you can keep yourself out of a lotta trouble.”That's why a regular brake inspection is on every Memphis driver's maintenance schedule. An inspection by your service advisor at Allen's Automotive Center will check your brake system and let you know if there are any problems.Of course, if you're having trouble with your brakes, get your car into Allen's Automotive Center in Memphis right away. Here are some symptoms for Memphis drivers to watch for: Low or spongy brake pedal Hard brake pedal A brake warning light that stays on Constantly squealing or grinding brakes Vibrations or clunking sounds when you apply your brakes If you are experiencing any of these, it's time to get your brakes checked. Talk to your friendly and knowledgeable service advisor at Allen's Automotive Center .There are two types of brakes: disc and drum. Disc brakes have a rotor that's ... read more
Posted on 9/13/2016
The last new American vehicles sold in Memphis with a carburetor rolled out of the Tennessee dealerships in 1990. Since then, all new vehicles here in Memphis, and nationally, have had fuel injectors. In very simple terms, a fuel injector is a valve that squirts fuel into your engine. Your engine control computer tells the fuel injector how much gas to deliver as well as the precise time it should be delivered. Of course this happens thousands of times a minute. Fuel injectors deliver fuel far more precisely than carburetors. That translates into better fuel economy and more power for Memphis drivers. Virtually all fuel injectors for gas engines are known as port fuel injectors because they deliver the fuel to a port just outside the cylinder. Port fuel injectors operate at about 40 to 80 pounds per square inch of pressure.A few vehicle manufacturers have introduced gas direct injection systems on some engines recently. These systems inject the ga ... read more
Posted on 8/30/2016
When you drop your vehicle off at Allen's Automotive Center in Memphis, they don't just poke around under your hood looking for stuff to do. Allen's Automotive Center professionals have lists and procedures they follow for different types of service. First of all, your Memphis service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Allen's Automotive Center pros won't do work that you don't agree to.They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshiel ... read more
Posted on 8/23/2016
There's a segment of the Memphis area population that's not committed to proper vehicle maintenance. Now, the ignition system in your vehicle is electronic and controlled by the engine management computer. Spark plugs rarely get fouled and will last for as much as 100,000 miles (160,000 kilometers). So tune-ups used to force you in to Allen's Automotive Center for service, and while you were there you just took care of whatever else was on the list.
Also, in recent years, a large percentage of new vehicles in Memphis have been leased. These folks plan on turning the vehicle in after two or three years, so they haven't focused on the maintenance that helps a vehicle last longer.
Given all that, what's the benefit to keeping up with factory scheduled maintenance? Well, your vehicle will perform better and return better fuel economy.
Those benefits pay for themselves as they go along. The big plus is that&nb ... read more
Posted on 8/3/2016
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Memphis, Tennessee, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Memphis.These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history.Since 1996, all cars and light trucks in Memphis, Tennessee, have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module – the computer that controls many engine functions.The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can't a ... read more
Posted on 7/19/2016
When it comes to your vehicle, it all starts with the battery. Proper battery maintenance is important for two reasons:First, your vehicle won't start or run without it. Second, it is the key to the long life of your auto electrical system. If your battery isn't working efficiently, your alternator has to work overtime to make up for it, and other electrical components can suffer as well.A number of years ago sealed batteries were introduced to the local Memphis, Tennessee, market. They were hailed as being 'maintenance-free batteries.' While it is true that you can't get in and adjust the electrolyte levels of a sealed battery, it is by no means maintenance free.Batteries are very sensitive to changes in the weather around Tennessee. Temperature really affects auto battery performance. A battery inspection is an important part of your spring and fall checkups. Next time you're under your hood, take a look at your battery. Is it clean and free of residue? A dirty battery will drain ... read more
Posted on 7/10/2016
Memphis drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at Allen's Automotive Center uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns abou ... read more