Posted on 2/17/2012
We find that a lot of Memphis drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Memphis automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the right ... read more
Posted on 2/10/2012
Something you're going to be hearing a lot about around Memphis, Tennessee, is diesel engines. We're not talking about semi-trucks and buses; we're talking about diesel engine cars, pick-ups and SUVs.Most people in Tennessee are surprised to learn that around half the cars on the road in Europe have diesel engines. Nearly all import brands offer a range of diesel engines abroad – even the ultra-luxury brands like Mercedes and BMW. For the most part, these diesel engines haven't been available in Memphis, Tennessee. But that's about to change.In the past, North American diesel fuel has had a much higher sulfur content than European fuel. Recent environmental laws have required changes in diesel formulation and emissions standards here in Memphis, Tennessee, so we are now ready to start seeing more diesel options offered over the next few years.Why are so many Memphis drivers interested in diesel engines? Well first off, diesel fuel is more energy dense. There's mo ... read more