We will be closed for the following days in 2024:

10/14/2024
11/28-12/1/2024
12/25/2024-1/5/2025

Click here to check out our recent community events!

Articles:

Follow the Bouncing Vehicle (Bad Struts and Shocks)

If you hit a bump in the road and your vehicle just keeps bouncing up and down for a lot longer time than it used to, you may have bad struts and shocks.  They're the things that help to keep your vehicle's wheels and tires planted to the road surface. But they don't last forever.  With care and depending on where and how you drive, shocks and struts should be replaced at intervals ranging from 50,000 miles/80,000 km to 100,000 miles/160,000 km.  If you drive on bumpy roads with a lot of potholes, that interval will likely be shorter. Rough surfaces can take their toll. But how do you know if your shocks and struts are doing their job properly? The best way is to have your vehicle checked by a technician.  He or she can inspect the shock absorbers and struts for leaks, corrosion and damage.  Mounts and bushings can also go bad and they should be evaluated as well.  A thorough examination by a technician will also include looking at other suspension parts ... read more

Categories:

Shocks & Struts

Not a Good Vibe (Driveshaft Failure)

When you feel your vehicle vibrating as you're driving down the road, one cause could be something you may not have ever seen: your driveshaft.  It is underneath the vehicle and most drivers don't climb under there to take a look very often.  The driveshaft is a cylindrical part that helps conduct the rotational power from your engine to your drive wheels.  If you have a four-wheel drive vehicle, you may have two driveshafts.  The drive shaft has bushings, and when they wear out, that's a likely source of the vibrations.  When the bushings are in good condition, they prevent the driveshaft from vibrating.  And if you don't get your vehicle repaired fairly soon after discovering vibrations, they'll continue to get worse and cause other components of the drivetrain to wear out. The driveshaft is, of course, only one part of the drivetrain.  It includes other parts such as axles, transmission, differentials and joints.  They all work together and ne ... read more

Categories:

Drive Train

Your Biggest Fan (Radiator Fan Problems)

Your vehicle's engine makes a lot of heat when it's powering you down the road, so it needs a way to get rid of that energy.  That's why your vehicle has a cooling system, complete with a radiator and one or two radiator fans, also called cooling fans.  Those fans make sure air keeps moving across the radiator so that the heat stored in the coolant can be dissipated outside when the vehicle is stopped or not traveling fast. Radiator fans can develop problems and can stop working properly or stop working altogether.  Some signs to look for? If you're driving slowly and idling and you see your temperature gauge moving toward the red or hot zone, that could spell trouble.  Another thing you may notice when a radiator fan is failing is that there may be a loud noise coming from the engine compartment. There are two types of radiator fans.  One is mechanically connected to the engine and uses the engine's rotational energy to turn it.  The other is an electric ... read more

Categories:

Cooling System

Not So Hot in Memphis

When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss later. A vehicle's heating system is fairly complicated. It's made up of several parts, including a blower motor/fan, a heater core and some mechanical and electrical components. In basic terms, a vehicle's engine warms up coolant which is then sent to the heater core (which is kind of like a small radiator) behind the dash. That blower motor sends cold air through the heater core which heats up the air. Voila! Heat. Diagnosing problems in this system takes a trained mechanic because of the different possible issues. Your heater core may need replacing; they are sometimes in tight spots and may be difficult to work on. Another possible problem could be a defective thermostat, which regulates h ... read more

Categories:

Cooling System

Unlock the Secret (Malfunctioning Door Lock Actuator)

What a convenience power door locks are on a vehicle.  The latest don't even require you to push the button on the key fob; all you have to do is have it with you.  But sometimes there's a component of power door locks that can fail, especially when they are used several times each day.  Those are called the door lock actuators. The actuator is an electric part that works with others (like motors and gears) to lock and unlock doors.  You can hear them work, sometimes with the little whirr of the gear or the quiet clunk of the lock finishing its cycle.  And it's good to pay attention to that sound because if it starts to sound different, it could be a signal that your lock is on the brink of failing. Another sign of a failing power door lock actuator is they start working intermittently or quickly and erratically.  The driver's door is often the first to start acting up since it's the one that usually gets the most use. When you start to notice these signs ... read more

Categories:

Auto Safety

Wash Me, Wash Me Right (How to Wash a Vehicle)

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own vehicles.  And to protect the paint and its luster, there are a few things to keep in mind when you get out the bucket and soap. Cool body.  It's not a good idea to wash a vehicle when the body is hot.  If it's been sitting out in the sun or you've been riding around on a sunny day, make sure you cool your vehicle off by either moving it to the shade or wetting it down with cool water. The problem with washing a hot vehicle is that it's going to dry so fast, minerals in the water can form hard-to-remove spots on the paint.  And some of those can be really difficult to get out.  Best to avoid it. Slippery when wet.  Make sure you wet your vehicle down thoroughly before you get the washing mitt out.  Experts keep a couple of buckets of soapy water on hand ... read more

Growing Old Together (Maintaining an Older Vehicle)

More and more of us are hanging on to our vehicles longer.  A company by the name of HIS Markit recently released a report that shows the average age of light vehicles in the U.S. is now 11.8 years.  Light vehicles are cars, SUVs (sport utility vehicles) and CUVs (compact utility vehicles).  In Canada, the average life expectancy of a vehicle there is around 13 years, and in the U.S., it's around 15.  Vehicles are lasting longer these days, and there are several reasons for that. One expert cites better technology and overall quality improvements.  While in past years, vehicles were made mainly of heavier steel components, more modern vehicles contain lighter magnesium and aluminum alloys, high-strength steel, polymers and carbon fiber.  They last longer and reduce the overall vehicle weight, and that can contribute to better fuel economy. Modern internal combustion engine designs have been improved, and since they use more computers, they are more efficie ... read more

Categories:

Older Vehicles

The Turn Signal Mystery (Turn Signal Problems)

Some problems are easy to diagnose on a vehicle; others aren't.  Figuring out what's wrong with a malfunctioning turn signal sometimes fits into both categories.  By the way, if your tempted to just leave your broken blinker broken, remember you can get a ticket for not using them, not to mention you are missing a great chance to communicate your intentions to other drivers on the road. There can be lots of signals that your signals are on the blink.  Does only the driver's side signal not work or the passenger's side? Do your hazard signals work? Do the lights illuminate but not flash? Can you see the indicators on the dash blinking? Do your turn signals turn off after you've finished your turn or do they stay on?  These are all great clues for the technician. Here's one common symptom to take note of.  Your signal all of a sudden starts blinking much more quickly than it used to.  It could be a simple as a burned out bulb.  But there are many differ ... read more

Categories:

Auto Safety

A Not-So-Straight Story (Vehicle Pulls to One Side)

A vehicle should travel straight down a straight road with the steering wheel centered.  But time and travel can take their toll and soon you may find your vehicle pulling to the left or right.  Those are not good signs and should be taken care of fairly quickly. One thing that you should note is when this is happening: if it is all the time, only when you brake, only when you accelerate. If you describe these symptoms to the service adviser or technician, it may help them pinpoint the cause more quickly.  Many things can cause a vehicle to pull to one side, one of which is that it's out of alignment.  If so, you could be doing damage to other components of your vehicle if you keep driving with it this way. If your tires show signs of uneven wear on the treads or if your wheels squealing, that is another clue. Improperly inflated tires can also cause your vehicle to pull in one direction.  Your service facility can check to see if your tires have the pressure r ... read more

Categories:

Alignment

No Yolk! Rotten Egg Smell (Sulfur Smell Causes)

The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can search the source of that smell and stanch the stench… that comes from another words that begins with S.  Sulfur. Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs can often be a sign of a catalytic converter that isn't working the way it should.  That could be due to age, damage or an abundance of oil that's clogging it up.  If a sensor in charge of managing the fuel has failed, the engine can run with too rich of a fuel mixture.  That can overload the catalytic converter and allow some of the byproducts to escape without interruption from the chemical reaction that is supposed to prevent them from going out the tailpipe. There's another possi ... read more

Allen's Automotive Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Allen's Automotive Center (901) 332-3279 if you have any issues in accessing any area of our website.