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Articles:

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB. Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up. Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue. A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issue ... read more

Categories:

Auto Safety

Suspension Service in Memphis at Allen's Automotive Center

When they hear the word suspension, many drivers in Memphis may think back to those energetic days of grade school. Well, your vehicle's suspension is actually a good thing because it keeps your vehicle up off the road and helps provide a comfy ride around Memphis. Its job is to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your vehicle, it's basically everything that connects your wheels to the vehicle's frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service at Allen's Automotive Center. Here are some warning signs of suspension problems: the car pulls to one side it wanders the steering is erratic you see uneven tire wear you experience a poor ride or handling you see oil leaking from shocks Basically, you just don't feel in control when you'r ... read more

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Shocks & Struts

Give me a Brake (Light)!

If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things. It could be something simple, like you put your parking brake on and forgot to take it off. Easy fix, you're on the road in seconds. Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at Allen's Automotive Center with special equipment can sort it all out. It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibilit ... read more

Categories:

Brakes

Fresh Air Inside Your Car in Memphis

Air quality has certainly become a hot issue in our modern world. We install air filters on our ventilation systems and in our vacuum cleaners. There's a filter that cleans the air going into our vehicle's engine — so why not one for the air in the passenger compartment?Foreign and domestic vehicle manufacturers haven't been ignoring the issue. Cabin air filters are becoming a standard feature on newer vehicles. These filters can clean particles out of the air down to three microns, which accounts for pollen, dust and most pollutants. Memphis residents who suffer from allergies or have a respiratory disorder should be a lot more comfortable. And even if you don't have a medical need for the filter, the cleaner air in your car just might help you breathe better, figuratively as well as literally.Cabin air filters are still fairly new in the Memphis area, so you'll have to check your vehicle owner's manual to see if you have one ... read more

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Cabin Air Filter

The Allen's Automotive Center Basic Guide To Synthetic Oil

Synthetic motor oil has been around for a long time, and more and more new vehicles are leaving factories with synthetic in their engines. But a lot of drivers don't really know much about it.Let's start with conventional oil – the kind folks are used to. Conventional oil is made up of naturally occurring hydrocarbon chains, which means its molecules are long and have various lengths. Like a pile of pencils, some of them new and some of them used.Synthetic oil is man-made. Its molecules are more uniform and regular in shape – more similar to marbles than pencils. Some synthetic oil starts with a petroleum base that's modified and others are entirely synthesized from other materials.Synthetic motor oil works better in both hot and cold temperatures. It's more chemically stable so it doesn't readily evaporate or break down in the high heat produced inside your vehicle engine. This means it resists turning to sludge, which is a real engine killer.Remember that marbles and ... read more

Categories:

Fluids

Right or Left? Allen's Automotive Center Power Steering Service

Have you ever driven a vehicle without power steering? If you have, then you probably appreciate how much easier it is to drive today's modern vehicles. Before power steering, all of the force to turn a vehicle had to come from the driver's arms. That's why old cars had such large steering wheels: they needed plenty of leverage to steer. There were some Memphis folks who had difficulty driving because they just weren't strong enough.Power steering is now standard on all vehicles, but there are several ways that power can be delivered. Most vehicles use a hydraulic power steering system system. In this system, a serpentine belt from the engine powers a pump that pressurizes the power steering fluid. The pressure activates hydraulics that provides steering power.Other vehicles use an electric pump to pressurize the power steering fluid rather than the belt-driven pump. Some newer vehicles actually have electric motors that provide steering power and don't use steering fl ... read more

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Steering

Does My Choice in Oil Affect Change Intervals?

Oil changes are probably the most recognized service on a vehicle. Almost all Memphis residents know about them. But do we know enough?Several decades ago, oil changes were fairly standard: every three months or 3,000 miles or 5,000 kilometers. But recent advances in both engine technology and oil quality have led to longer oil change intervals.Delayed or skipped oil changes are a problem for Memphis residents because they lead to the build-up of oil sludge in your engine. Oil sludge forms when engine oil breaks down, which happens with both time and miles. Obviously, driving will take its toll on engine oil, but the oil also breaks down even as the vehicle just sits in the garage. This is why oil change intervals are listed in both time and distance traveled, and the phrase “whichever comes first” is applicable.Oil sludge is essentially petroleum jelly. Imagine this stuff squishing around in your vehicle engine, pushing into small engine passageways and blocking pass ... read more

Categories:

Fluids

Keep Your Cool in Memphis: Air Conditioning Services

  Most Memphis drivers don't even think about their air conditioner. Now here's a tip for Memphis vehicle owners: Run your air conditioner every so often during Tennessee winters. This circulates the lubricant to help keep the seals from drying out. The air conditioner actually removes some of the moisture in the air. So if you have trouble with fogging on your vehicle windshield during Tennessee winters or during a rain storm, running the A/C on the defrost setting should help. Now on some Memphis cars you can't run the A/C at the same time as the defroster. Don't ask me why, but I suspect lawyers were involved.Also, air and water can get into the A/C system. That can reduce the efficiency of the system and also lead to corrosion that causes damage. Memphis drivers should periodically purge the system and replace the refrigerant to remove the air and water.Tennessee drivers woul ... read more

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Air Conditioning

Automotive Tips from Allen's Automotive Center: Timing Belt Overview

In your engine, valves over each combustion chamber open to allow fresh air in, close during the combustion event, and then other valves open to let out the exhaust. All of this happens over and over thousands of times a minute when you are driving around Memphis. The timing belt’s important job is to make sure that all of this happens as it should – at precisely the right time. If the timing is off, your engine won’t run efficiently or maybe not at all – so a good timing belt is important. If it should break, you could end up at Allen's Automotive Center with expensive engine damage.Ask your friendly and professional Allen's Automotive Center service advisor when your timing belt is scheduled for replacement.Give us a call.Allen's Automotive Center1195 WINFIELD AVE.Memphis, Tennessee 3811690

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Timing Belt

Dashboard's a Funny Name (Instrumental Panel Warning Lights)

Every day you drive, you're sitting behind the dashboard. But how in the world did it get that name? Back in the days of the horse-drawn carriage, horses would kick up dirt and mud on the driver and passengers, "dashing" debris against the carriage. So those who built carriages began installing a board to protect them. So, dash-board. Dashboard. The dashboard is still there, though changed quite a bit from the early days. Now its main purpose is to house the controls and instruments for your vehicle's systems. Of course, you have the speedometer, tachometer and gas gauge. But there are four warning lights you need to pay attention to on your dashboard and instrument panel. Some of these may even be gauges, depending on your model of vehicle. Regardless, paying attention to them is a good idea if you want your vehicle to keep going as long as possible. Oil pressure—The oil pressure light will come on if your engine doesn't have enough pressure in its system. Low oil pressure means ... read more

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Dashboard
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