We will be closed for the following days in 2024:

4/8/2024
5/24-6/6/2024
7/4-7/7/2024
9/2/2024
10/14/2024
11/28-12/1/2024
12/25/2024-1/5/2025

Click here to check out our recent community events!

Articles:

Full of Hot Air (Air Conditioning)

In warm weather, you want to be in a cool vehicle. When we're talking cool, we don't mean stylish or trendy, but cool as in not sweltering inside.  And if your vehicle's air conditioner stops working correctly, it seems to always break at the worst time—during a heat wave.  Automotive air conditioning problems fail for a number of reasons: Blower motor not working.  No air comes through the vents, even though the rest of the system could be working fine. Refrigerant leak. When the gas that cools the air off escapes from the air conditioning system, your air conditioner can no longer cool off the outside air Condenser and compressor. These are parts of your AC system that compress and expand a refrigerant gas to cool off the outside air. They are fairly complex. When you bring your vehicle into our service center, we'll run a series of diagnostic tests to figure out what isn't working correctly.  The air conditioning system has a lot of parts. There are elect ... read more

Categories:

Air Conditioning

Stopping "Brake" Downs (Brake Pad Replacement)

If someone tells you to put the brakes on something, you know it means stop.  And stopping is one of the most important safety maneuvers you can do in any vehicle.  That means your brakes have to work properly.  Let's face it.  You stop dozens of times every time you drive.  And over time, that takes its toll on your brakes.  Friction is what stops your vehicle.  Most newer vehicles have disc brakes, and the parts that wear out the fastest are those that rub against each other every time you stop, the rotors and the pads. The rotors are discs that rotate with the wheels, and the pads are removable surfaces that make contact with the rotors to slow or stop your vehicle.  Bits of both wear off each time you stop, and when enough of either (or both) lose too much material, your brakes become unable to safely slow or stop your vehicle.  The pads usually are the parts that wear out first.  Signs that your brakes might be getting worn are: Y ... read more

Categories:

Brake Service , Brakes

I'm Cool With That (AC Exchange)

On a hot day, you want your vehicle's air conditioning to work.  When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not. If your refrigerant is low, something has to have happened for it to be depleted.  Perhaps there's a leak in the system.  Or some hoses or clamps have failed.  If the system isn't evaluated by someone who knows air conditioning, it's possible that adding refrigerant will just be a band-aid solution. It's also possible that contaminants have gotten into the refrigerant, such as carbon dioxide, nitrogen, argon, or air.  Some of those gases do not condense like refrigerant does which can increase the pressure inside the system and strain the lines and other components. At that point, the best course of action may be to have the old refrigerant (with its contaminants) bled from the sy ... read more

Categories:

Air Conditioning

Snake in the Engine (Serpentine Belt)

There's a belt that snakes through your engine.  It's even named for a snake, the serpentine belt.  It'll bite you when it breaks, possibly leaving you stranded.  So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the rotating power of the engine to turn a mechanical part.  But engineers had an idea.  Why not consolidate all those belts into one that ran a bunch of different parts simultaneously? Voila!  The serpentine belt. It's found in the front or side of your engine unlike older belts which were often in a V shape, the serpentine belt has ribs on it which more effectively connect with the pulleys that power the other components.  A serpentine belt may power the water pump, power steering pump, alternator, and the air conditioning: all from one crankshaft.  Now, all that's fine when everything is working well and the belt is intact.  But when a serpentine belt ... read more

Categories:

Serpentine Belt

The Last Gas (Fuel Pump Replacement).

You're heading down the road and you notice your vehicle is sputtering, like it's running out of gas.  But the gauge show's it's still got a quarter of a tank.  So what gives? It could be that your fuel pump is failing, meaning your engine is not getting enough gas to run properly.  While fuel pumps are built to last a long time, sometimes they fail.  Other symptoms you may have a bad fuel pump include your vehicle stalling and then refusing to start again, the engine overheating or a hum or whirr coming from around the gas tank.  Or, your Check Engine light may come on. Most fuel pumps are in the gas tank. They have a small electric motor in them.   When you bring your vehicle to our service center, a technician will run tests to confirm the fuel pump is getting power to it but has failed.  Some vehicles have an access panel so the fuel pump can be removed and replaced.  But in some vehicles that don't have that access panel, the technician ... read more

Categories:

Fuel Pump

Read a Good Tire Lately? (Tire Wear)

There's lots of good information to read in books and online.  You might not know that you can also "read" your tires and learn a lot about what shape they're in and if they are in need of attention. It's important to know how your tires are doing because a tire failure can be very dangerous to you, your passengers and others on the road near you. You read your tire by looking at the surface that rides on the road, where the tread is.  Check out the outer and inner edges.  If you notice there's more wear on the inner or outer edge than on the rest of the tread, your vehicle could be out of alignment.  Wear on an inner or outer edge could mean your wheels are leaning too much to one side.  When you see this, visit our service center soon to have the alignment checked. What about if both edges are worn? That could be a sign that you don't have enough air in that tire.  In an underinflated tire, the middle is not contacting the road surface as much as the edg ... read more

Categories:

Tires

Oil's Well That Ends Well (Oil Change Grades and Weight)

Changing your oil regularly is one of the most important things you can do to keep your vehicle running well.  And knowing the right type of oil to use is also very important.  Engine oil is classified by weight, but it doesn't refer to how much the oil would weigh if you put it on a scale.  It refers to viscosity, or how easily the oil flows through the engine.  Most engines operate normally at around 210°F/99°C.  The viscosity, or weight, is assigned a number by how well it flows at that temperature.  The lower the number, the more freely it flows.  Most vehicle engines use what's called a multigrade oil which behaves differently in different temperatures. Multigrade oils have a "W" in their viscosity number that you may have seen on a bottle of oil, something like 5W30.  The W stands for winter and shows how freely it flows in colder temperatures. That means a 5W30 oil will behave like a 5 weight oil in lower temperatures (less viscous ... read more

Categories:

Oil Change

Round and Round (Wheel Balancing)

In a perfect world, all wheels and tires would be perfectly round and weigh exactly the same at every point of the wheel.  Unfortunately, they're not, and if they're out of balance, they can reduce the lifespan of your tires, make your vehicle shake like a carnival ride, and maybe even damage a few suspension parts along the way.  You don't want that! Wheel balancing, sometimes known as tire balancing, is a process by which a technician makes sure your tire/wheel assembly has evenly distributed weight.  If it isn't, it can give your ride bad vibrations.  If you feel your vehicle's steering wheel shaking, it can mean unbalanced wheels in the front. If you can feel a vibration in your seats, it could be unbalanced rear wheels. In addition to your vehicle vibrating at higher speeds, there are other signs that your wheels are out of balance. You may see uneven tread wear, or you may notice you aren't getting the kind of fuel economy you used to.  When you experienc ... read more

Steering You Right (Power Steering Signs of Problems)

Nearly every modern vehicle on the road today has power steering, a wonderful invention that makes steering take far less effort than it did in the "good old days."  Today, we take our steering for granted: until something goes wrong, that is. Most power steering these days is rack-and-pinion, the rack being a metal bar between the front wheels with notches in it and the pinion being a gear whose teeth fits into those notches.  Adding power assist makes it easy to turn. That assist comes in the form of hydraulic fluid that is pressurized by a pump powered by the engine, an electric motor that adds a power assist or a system that uses both an electric motor and hydraulic fluid. Your vehicle usually gives you a heads up that something is going wrong with its steering. Here are a few signs to look for: A humming, whirring, rubbing or grinding sound coming from you engine compartment when you turn. Signs of hydraulic fluid leaking, such as wet spots under your vehicle. The smell ... read more

Categories:

Steering

Oh, Stop! (Disc Brake Service)

Every time you drive your vehicle, you wear down your brakes just a little bit.  And after a while, that adds up.  Gradually, your stopping power isn't like it used to be.  Since brakes are one of your vehicle's most important safety features, it just makes sense to keep them performing well. Most vehicles have disc brakes.  One key component, as the name suggests, is the disc.  Most vehicles have discs on their front and rear wheels.  The discs (also called rotors) are made of metal, and each rotates with the wheel hub.  Your brakes also have pads that make contact with the rotors when you press down on the brake pedal, and the friction stops your vehicle. After many, many stops, that friction wears down both the pads and the discs and reduces their ability to stop the way you need them to.  The discs may also become uneven from all the heat they generate, and your brakes won't stop as well as they used to when they were newer.  Some signs ... read more

Categories:

Brake Service
Allen's Automotive Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Allen's Automotive Center (901) 332-3279 if you have any issues in accessing any area of our website.