Memphis Auto Repair

A lot of Memphis drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's  owner's  manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer. Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time." Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. S ... read more

Let's talk about deciphering the auto service menu board. Memphis, Tennessee, service centers like Allen's Automotive Center have a board that lists the routine services they provide. But some people don't know what these services really are unless they ask. Let's go down a typical list, in alphabetical order, starting with air conditioning service. Feel free at any time to give Allen's Automotive Center a call at 901-332-3279 to learn of the many services we offer, or stop by our Memphis, Tennessee auto center at 1195 WINFIELD AVE., 38116. First remember that all of these services are recommended by vehicle manufacturers. They set how often or at how many miles/kilometers the service should be done.Air conditioning service involves purging the old refrigerant and capturing it for proper disposal. Then fresh refrigerant is installed. The fresh refrigerant will lubricate the system an ... read more

There are several important factors that go into how often Memphis drivers should replace their wiper blades. Of course, the more you use your wipers, the faster the blades will wear out – especially if you use them on an icy windshield. Whether it’s a lot of bugs and road grime from Tennessee freeway driving or lots of wet weather – your blades get a work out and start to wear. But your wiper blades break down even when they aren’t used frequently. They are damaged by sunlight and temperature changes as well. The rubber in the blades can dry out and crack and eventually fall apart. Check your wipers: If they’re not doing their important job, have them replaced at Allen's Automotive Center in Memphis. Talk to your Allen's Automotive Center service advisor about how you drive - we can counsel you on the optimal blades for your needs.Allen's Automotive Center1195 WINFIELD AVE.Memphis, Tennessee 3811690

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it. A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well. The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to s ... read more

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB. Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up. Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue. A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issue ... read more

When they hear the word suspension, many drivers in Memphis may think back to those energetic days of grade school. Well, your vehicle's suspension is actually a good thing because it keeps your vehicle up off the road and helps provide a comfy ride around Memphis. Its job is to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your vehicle, it's basically everything that connects your wheels to the vehicle's frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service at Allen's Automotive Center. Here are some warning signs of suspension problems: the car pulls to one side it wanders the steering is erratic you see uneven tire wear you experience a poor ride or handling you see oil leaking from shocks Basically, you just don't feel in control when you'r ... read more

If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things. It could be something simple, like you put your parking brake on and forgot to take it off. Easy fix, you're on the road in seconds. Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at Allen's Automotive Center with special equipment can sort it all out. It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibilit ... read more

Air quality has certainly become a hot issue in our modern world. We install air filters on our ventilation systems and in our vacuum cleaners. There's a filter that cleans the air going into our vehicle's engine — so why not one for the air in the passenger compartment?Foreign and domestic vehicle manufacturers haven't been ignoring the issue. Cabin air filters are becoming a standard feature on newer vehicles. These filters can clean particles out of the air down to three microns, which accounts for pollen, dust and most pollutants. Memphis residents who suffer from allergies or have a respiratory disorder should be a lot more comfortable. And even if you don't have a medical need for the filter, the cleaner air in your car just might help you breathe better, figuratively as well as literally.Cabin air filters are still fairly new in the Memphis area, so you'll have to check your vehicle owner's manual to see if you have one ... read more

Synthetic motor oil has been around for a long time, and more and more new vehicles are leaving factories with synthetic in their engines. But a lot of drivers don't really know much about it.Let's start with conventional oil – the kind folks are used to. Conventional oil is made up of naturally occurring hydrocarbon chains, which means its molecules are long and have various lengths. Like a pile of pencils, some of them new and some of them used.Synthetic oil is man-made. Its molecules are more uniform and regular in shape – more similar to marbles than pencils. Some synthetic oil starts with a petroleum base that's modified and others are entirely synthesized from other materials.Synthetic motor oil works better in both hot and cold temperatures. It's more chemically stable so it doesn't readily evaporate or break down in the high heat produced inside your vehicle engine. This means it resists turning to sludge, which is a real engine killer.Remember that marbles and ... read more

  Most Memphis drivers don't even think about their air conditioner. Now here's a tip for Memphis vehicle owners: Run your air conditioner every so often during Tennessee winters. This circulates the lubricant to help keep the seals from drying out. The air conditioner actually removes some of the moisture in the air. So if you have trouble with fogging on your vehicle windshield during Tennessee winters or during a rain storm, running the A/C on the defrost setting should help. Now on some Memphis cars you can't run the A/C at the same time as the defroster. Don't ask me why, but I suspect lawyers were involved.Also, air and water can get into the A/C system. That can reduce the efficiency of the system and also lead to corrosion that causes damage. Memphis drivers should periodically purge the system and replace the refrigerant to remove the air and water.Tennessee drivers woul ... read more