Posted on 11/28/2014
When I was a kid, my dad always made sure he took the cars in for Spring and Fall checkups. I was telling a friend that it's about time to get into Allen's Automotive Center for a checkup and he said that he read on the internet that modern cars don't need seasonal service.My friend is (technically) right about some things, but from a practical standpoint, a seasonal check up still makes sense.Back when my dad was teaching me about how to take care of the family vehicle, most of them used a different weight of oil in the winter and in the summer. But most of today's modern engines run the same oil year round. High-tech engines and high-tech motor oils are better able to handle the seasonal changes.Your owner's manual or Memphis service advisor at Allen's Automotive Center can tell you the right oil to use.Of course, you're concerned about the coolant or antifreeze. You don't want to overheat in the Tennessee summe ... read more
Posted on 11/21/2014
One might say the most challenging part of being an automotive service technician at Allen's Automotive Center is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Allen's Automotive Center introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Allen's Automotive Center and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a c ... read more
Posted on 11/13/2014
Modern Memphis vehicles have several computers on board that control all kinds of things like engine functions, transmission shifts, traction control, anti-lock brakes, stability control, emissions – and on some vehicles, even steering, braking and the throttle.Think about that for a minute – things that used to be controlled by simple mechanical connections now have electronic controls that rely on computers, software and sensors. It's no wonder that when something goes wrong with their vehicle it can be pretty complicated for Memphis drivers to track down the source of the problem.To help your service advisor at Allen's Automotive Center figure out what's wrong, your vehicle is equipped with on-board diagnostics. The Check Engine light comes on to tell you there's a problem and the engine management computer stores a trouble code. Your friendly and knowledgeable Allen's ... read more
Posted on 11/5/2014
There are a lot of things in life that Memphis residents have to do on a regular basis. We wash dishes every day, do our laundry and mow our lawns every week, and pay the bills every month. We should go to our Memphis dentist twice a year and see our doctor for a check-up once a year. When we don't stay on schedule with these routines, it can lead to embarrassing, painful or expensive consequences. Scheduled maintenance is also part of good vehicle care. Memphis drivers should take their vehicles in regularly for a good check-up. But many folks struggle to remember — or actually even ignore — this auto advice. When it comes to our vehicles, we're more likely to listen to, “If it ain't broke, don't fix it,” than, “An ounce of prevention is worth a pound of cure.” Yet it is the second adage that is the more applicable one.Regular brushing treatments prevent cavities. Filling a cavity prevents a more painful ... read more