Memphis Auto Repair

Some Memphis vehicle owners wonder why Allen's Automotive Center and other Memphis auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Allen's Automotive Center for a tricky automotive problem shouldn't be a surprise. In the Memphis area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy Tennessee road, you pull off at the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you're having an intermittent problem with your vehicle engine, however, a Allen's Automotive Center diagnosis may be much more involved.Much of the Memphis driver's confusion comes when the problem involves the Check Engine light. The Check Engine light comes on when the engine management computer has sensed a problem. There's a common misconception among Tennessee drivers that the trouble code tells the Allen's Automotive Center tech ... read more

We find that a lot of Memphis drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Memphis automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the right ... read more